Template:GhostServices: Difference between revisions

Latest revision as of 14:22, 15 November 2024

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Very rarely, a Grooper service will not uninstall properly when you uninstall a Grooper service service. Or, a user may delete a Grooper Repository connection or purge a Grooper Repository without uninstalling services first.

This can make it appear as though a duplicate or "ghost" Windows service is installed without being listed in GCC (or Grooper Config before version 2024).

If this does occur, you will need to manually delete the service. If you know the name of the service instance (something like Grooper.ServiceTypeName.##) you need to delete, you can use the following command lines to stop the service (if necessary) and manually delete it.

SC STOP Grooper.ServiceTypeName.##
SC DELETE Grooper.ServiceTypeName.##

OR

You can delete the service from the Windows Registry Editor, using the following steps:

Open the Registry Editor (regedit.exe)
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services.
Select the key of the service you want to delete.
- Grooper services will always be named something like Grooper.ServiceTypeName.##
From the "Edit" menu select "Delete.
You will be prompted "Are you sure you want to delete this Key?". Click Yes.
Exit the Registry Editor.

@@ Line 3: / Line 3: @@
 &#9888;
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-Very rarely, a Grooper service will not uninstall properly when you uninstall the service from Grooper Config. Or, a user may delete a Grooper Repository connection or purge a Grooper Repository without uninstalling services first.
+Very rarely, a Grooper service will not uninstall properly when you uninstall a Grooper service service. Or, a user may delete a Grooper Repository connection or purge a Grooper Repository without uninstalling services first.
 This can make it appear as though a duplicate or "ghost" Windows service is installed without being listed in GCC (or Grooper Config before version 2024).
-If this does occur, you will need to manually delete the service from the Windows Registry Editor, using the following steps:
-# Open the Registry Editor (regedit.exe)
-# Navigate to <code>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services</code>.
-# Select the key of the service you want to delete.  Grooper services will always be named something like <code>Grooper.ServiceTypeName.##</code>
-# From the "Edit" menu select "Delete.
-# You will be prompted "Are you sure you want to delete this Key?". Click Yes.
-# Exit the Registry Editor.
-'''''OR'''''
-If you know the name of the service instance (something like <code>Grooper.ServiceTypeName.##</code>) you need to delete, you can use the following command lines to stop the service (if necessary) and delete it.
+If this does occur, you will need to manually delete the service.  If you know the name of the service instance (something like <code>Grooper.ServiceTypeName.##</code>) you need to delete, you can use the following command lines to stop the service (if necessary) and manually delete it.
 <pre>
@@ Line 23: / Line 14: @@
 SC DELETE Grooper.ServiceTypeName.##
 </pre>
+'''''OR'''''
+You can delete the service from the Windows Registry Editor, using the following steps:
+# Open the Registry Editor (regedit.exe)
+# Navigate to <code>HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services</code>.
+# Select the key of the service you want to delete.
+#*<li class="fyi-bullet"> Grooper services will always be named something like <code>Grooper.ServiceTypeName.##</code>
+# From the "Edit" menu select "Delete.
+# You will be prompted "Are you sure you want to delete this Key?". Click Yes.
+# Exit the Registry Editor.
 |}