EOL (end-of-life) Schedule

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To continue improving our platform and delivering innovative new capabilities, we establish an End-of-Life (EOL) date for each version of Grooper. When a version reaches EOL, it does not mean you can no longer use it. Rather, it means that version is no longer actively developed or maintained.

What EOL Means

  • You may continue using your existing Grooper installation and licensing.
  • You may still contact our support team with questions or issues related to an EOL version.
  • While we will make every effort to assist users running EOL versions, we cannot guarantee issue resolution without upgrading to a supported version.
  • We will no longer release patches, bug fixes, or feature updates for EOL versions.

Why Upgrade?

If you are currently using an EOL version, we strongly encourage you to upgrade to the latest release of Grooper. In addition to receiving ongoing updates and support, you'll gain access to new features and enhancements introduced over the past several years. These improvements can help streamline existing processes, increase efficiency, and unlock new ways to leverage Grooper across your organization.

Professional Services Recommendation

While not required, we recommend engaging a member of our Professional Services team when planning an upgrade. Our engineers have extensive experience helping customers successfully migrate to newer versions of Grooper and optimize their solutions. Their expertise can help minimize downtime, reduce risk, and accelerate the upgrade process.

Questions?

If you have any questions about the EOL process or upgrading to a newer version of Grooper, please contact your Client Success representative or our Support team. We are happy to help you evaluate your options and plan your next steps.

EOL Schedule

Current Versions

Please note these dates are tentative and subject to change.

Version Release Date EOL Date Lifespan
2025 Apr 2, 2025 Apr 2, 2028 36mo
2024 Sep 4, 2024 Sep 4, 2027 36mo
2023.1 Dec 28, 2023 Dec 28, 2026 36mo

EOL Versions

Version Release Date EOL Date Lifespan
2023 Mar 16, 2023 Mar, 16 2026 36mo
2022 Jul 12, 2022 Jan 17, 2025 30mo
2021 Aug 30, 2021 Jan 17, 2025 42mo
2.90 July 28, 2020 April 28, 2023 33mo
2.80 Nov 7, 2019 Oct 31, 2022 36mo
2.72 April 12, 2019 April 8, 2022 36mo
2.70 July 31, 2018 April 30, 2021 33mo
2.60 Nov 2, 2017 Nov 2, 2020 36mo
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